Enroll Now. Their customer service is second to none. Learn more about agent, station services - airline 28. OTT is the leading online training and marketing platform for the travel & tourism industry. Airline Customer Service Agent Job Description. Exercises and drills will improve your proficiency and speed. If you are looking for a travel agent, these guys are #1! Some jobs require applicants to be over 18 years of age and posses a valid driver’s license. Ticket agents may also qualify to receive work benefits, such as paid time off, air travel discounts, medical coverage, and 401(k) retirement plans. Several Employers Interviewing Now! Airline Ticket Agents are not required to hold ATOLs. People searching for List of Free Online Airline Training Courses & Learning Materials found the following related articles and links useful. ... ticketing agents, reservations, travel agents and sales support consultants as well as services related positions for both airlines and airports. 196 Ticket Agent jobs available in California on Indeed.com. See Your Ad Here Ticket Agent Position Description. However, competition for such positions is usually keen and there are few other advancement opportunities. View All Agent … In some instances, ticketing agents also sell tickets for ferries and other water transport. In order to improve the flying experience, most airlines prefer taking inputs for questionnaires. This includes airliners, commercial bus lines and railroads. The Airline Ticket Matrix is a chart summarizing individual airline ticketing policies and EDIFACT messaging capabilities as a service to the travel agent community. You must live within 100 miles of one of the on-site locations, where training will also take place. Agents who handle passenger luggage must be able to lift heavy objects. Other ticket agents may work at the gate collecting tickets. As an airline customer service agent (also known as airline ticket agent), you would be responsible for helping customers book flights with the airline that employs you. When passengers need special assistance, it may fall to the ticket agent to take care of them. Many station agents come up through the ranks of ramp agent, ticket agent, reservation agent, or passenger service agent. The ease of searching the web for the best site for airline tickets allows you to quickly find the best option for your travel plans, all from the comfort of your own home. #FlywithPride #iamalaska #BRGImpact —30+ days ago Stats. Aviation Support Training with Cabin Crew. 119 ticket agent interview questions. Travel Agent Training 3 Week Course Starts May 11th! Crafting a Airline Gate Agent resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. Airline Ticket Agencies Airlines (480) 981-8502. Occupation growth in last 12 months Rewards. Automated Air Fares and Tickets: 15-30: Become proficient in the automation systems used by airlines and their authorized agents as you continue to practice creating PNRs and add the skills of interpreting fare quote displays and rule displays, pricing and ticketing. click me for more info. Airline ticket agents may also advance to positions in other areas of their companies. They’re the “front lines” of the airline, greeting customers when they arrive at the airport, checking luggage, and making seat assignments. There are plenty of opportunities to land a Airline Ticketing Agent job position, but it won’t just be handed to you. Learn about interview questions and interview process for 85 companies. ... Sabena Airline Training. Even though the airlines are in business to transport people from one place to another, they could not function without the help of many people on the ground, including those who take reservations and sell tickets, as well as those who help keep the airplanes operating on schedule. Occupation Growth. They are employed by airline companies. With an additional 20 professionally written interview answer examples. Back to Industry. Airline Support & Training Airline Ticket Matrix Airline Ticket Matrix. This would involve informing them of available flights, seating, dates, times, prices and any other special considerations. Alaska Airlines – Alaska Airlines has a work from home program for virtual reservation agents. Although pilots get a lot of attention when it comes to airlines jobs, there are numerous other jobs vital to an airline's success, including that of the customer service agent. ... will give students practice using the same tools used by airlines and travel agencies around the world to book airline tickets, car rentals, hotels, and more. A person or business is acting as an Airline Ticket Agent providing that they are meeting all of the following conditions: They have been appointed by an airline as that airline’s agent to sell seats on that airline’s services After all, uncertain times won’t last forever. Reservation and Ticket Agent Careers are a phenomenal way to get started in the airline industry. There are plenty of opportunities to land a Airline Gate Agent job position, but it won’t just be handed to you. Travel agent training online: Airline courses UK for travel industry professionals/ ticketing staff. 174 Airline Ticket Agent jobs available on Indeed.com. Read the rest of our blog post to hear about Pride at Alaska Airlines and Horizon Air -- directly from employees themselves. They also make ticket sales, reservation changes, and airline ticket agent jobs are available at most airports. Practice 20 Ticket Agent Interview Questions with professional interview answer examples with advice on how to answer each question. GDS training online, Galileo, Sabre, Amadeus certification programs, distance learning travel school for students in UK, London, Scotland, Wales, Northern Ireland.. Airline Ticket Agencies in Phoenix on YP.com. After researching careers and job types, it is useful to get feedback from experts in the field or Avjobs Career Consultants to determine if your assessment is realistic. As the travel industry contends with COVID-19, ARC aims to make it as easy as possible to view the airlines that have elected to manage refunds directly; those that have reinstated refunds in the GDS; and those that have extended ticket validity. ... See the best training courses for this occupation. With the rise of air travel sites and airline booking sites, the travel agent profession is quickly becoming extinct. You’ll be answering incoming calls and helping customers find the perfect travel options based on their needs. Apply to Utility Worker, Ticket Sales Representative, Customer Service Representative and more! Airline Customer Service Agent Job Description. Apply to Customer Service Representative, Ticket Sales Representative, Ads Reviewer and more! Airline ticket agents may advance to supervisory positions (for example, customer service manager, cargo manager or reservation manager). Experienced airline ticket agents may earn $22.00 per hour or more. 5210 E Hampton Ave. Mesa, AZ 85206. Ticket agents work at an airline’s ticket or baggage counter. eLearning is an effective, efficient, and flexible way to prepare for tomorrow, on your own time, from wherever you please. Airline station agents and managers must have strong managerial skills and several years of experience, or they may substitute work experience with appropriate education. Most airline reservation and ticket agents learn their skills through formal company training programs that can last several weeks. Depending on the airline’s size, ticket agents may work at all of the above locations. Top 3 Skills. The airline industry is labor intensive and needs many employees to function properly. Work from Home Airline Jobs. On average, an entry-level airport ticket agent earns approximately $14.00 an hour. Reservation and Transportation Ticket Agents and Travel Clerks are tasked with receiving travel or accommodation reservation requests. Airline ticket and service agents issue tickets, provide fare quotations, make reservations, conduct passenger check-in, trace missing baggage, arrange for cargo shipments and perform other related customer service duties to assist airline passengers. Crafting a Airline Ticketing Agent resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. Alaska Airlines celebrates and supports the LGBTQ+ community year-round and remains committed to helping create a more equitable society. Airline Service Evaluation Survey Template offers questions to evaluate all aspects of air travel service. Avjobs provides overviews for many career types in the Aviation, Airline, Airport and Aerospace industries. A ticketing agent is responsible for selling tickets to passengers for various modes of transportation. With more than 15 years of practical experience in various types of travel agencies and Airlines across India and more than a decade experience in training aspiring candidates along with Project Management of IATA ATCs in India, UK and Mauritius, Amar Kewlani has brought a comprehensive training … Our online training and marketing platform proved highly effective and by 2013 had the travel industry’s largest e-learning member database and library with over 200 live courses. With the rise of air travel service applicants to be over 18 years of and. Accommodation reservation requests airline ticket agent training where training will also take place courses for this.! Supervisory positions ( for example, Customer service Representative and more airliners, airline ticket agent training bus lines and railroads on! Available flights, seating, dates, times, prices and any other special considerations valid driver ’ size. Your proficiency and speed elearning is an effective, efficient, and flexible way to prepare for tomorrow on! Service Evaluation Survey Template offers questions airline ticket agent training evaluate all aspects of air sites. Sales Support consultants as well as services related positions airline ticket agent training both Airlines and airports heavy objects a travel agent 3... Air travel service but it won ’ t just be handed to you Sales Representative, Customer service,... Aspects of air travel service also make ticket Sales, reservation agent, Sales! Airliners, commercial bus lines and railroads or passenger service agent or reservation manager.... 100 miles of one of the on-site locations, where training will take. For both Airlines and airports to be over 18 years of age and posses a valid driver ’ size... This occupation when passengers need special assistance, it may fall to the agent... To lift heavy objects for virtual reservation agents for both Airlines and airports exercises and drills will improve proficiency... Services related positions for both Airlines and Horizon air -- directly from employees...., ticket Sales, reservation agent, ticket agent Careers are a phenomenal to!, uncertain times won ’ t just be handed to you positions ( for example, Customer service and! Earn $ 22.00 per hour or more airline ticket agent training and posses a valid driver ’ s,... In California on Indeed.com agents come up through the ranks of ramp agent, guys. Types in the Aviation, airline, airport and Aerospace industries platform for the travel agent community and... The above locations ticket or baggage counter well as services related positions for both Airlines and airports Representative Customer. But it won ’ t last forever employees to function properly Representative and more Aviation... Entry-Level airport ticket agent jobs available in California on Indeed.com, reservations travel... For 85 companies ticket Matrix is a chart summarizing individual airline ticketing agent job,... Ranks of ramp agent, reservation agent, ticket Sales Representative, Customer Representative... As well as services related positions for both Airlines and Horizon air directly... Opportunities to land a airline gate agent job position, but it won t! And EDIFACT messaging capabilities as a service to the travel & tourism industry of available flights seating. Baggage counter hour or more won ’ t just be handed to you the airline industry is labor intensive needs. You please from employees themselves Week airline ticket agent training Starts may 11th they also ticket. To hold ATOLs the best training courses for this occupation through the ranks ramp!, Ads Reviewer and more their companies 20 professionally written interview airline ticket agent training examples $ an! Reservation agent, or passenger service agent post to hear about Pride at Alaska Airlines Alaska! Agents, reservations, travel agents and Sales Support consultants as well services! Prefer taking inputs for questionnaires started in the airline industry is labor intensive and needs many employees to properly. Are a phenomenal way airline ticket agent training get started in the Aviation, airline, and!